Trusted Back Office Partner

Your Practice.
Our Back Office.
Running Flawlessly.

Our mission at CareLink MD Solutions is to empower healthcare providers with dependable operational support that improves efficiency, closes staffing gaps, and optimizes revenue performance โ€” enabling medical practices to operate seamlessly so providers can focus on delivering exceptional patient care.

95%+
Clean Claim Rate
12
Practices Served
2023
Est. Year Founded
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Medical Billing & Coding
ICD-10, CPT, HCPCS โ€” accurate, compliant, and fast
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Revenue Cycle Management
End-to-end RCM that maximizes collections
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Credentialing Services
Streamlined enrollment with all major payers
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Virtual Front Desk
Scheduling, eligibility & patient communication
$0
Revenue left on the table
Specialties We Serve
Primary Care Cardiology Orthopedics Behavioral Health
EHR / EMR Platforms
ECW EPIC Athena CoverMyMeds

The Dependable Back Office Your Practice Deserves

We built CareLink MD Solutions to be the reliable, accountable partner that practice owners have been searching for โ€” handling every administrative detail so nothing slips through the cracks.

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95%+ Clean Claim Rate
First-pass clean claim submission rate with 20โ€“35% reduction in denials through accurate coding and verification.
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Revenue You're Missing โ€” Recovered
15โ€“25% improvement in collections and A/R reduced by 20โ€“30 days on average through optimized revenue cycle management.
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Up to 40% of Admin Tasks โ€” Handled
Trained virtual agents manage daily administrative work, delivering cost savings of $250,000+ annually (estimated).
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Fully HIPAA Compliant
Our processes, systems, and team are trained and audited to meet the highest compliance standards including HITECH and 42 CFR Part 2.

Comprehensive Back Office Solutions

From first patient contact to final payment โ€” we manage every administrative touchpoint so your clinical staff can focus on care.

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Medical Billing & Coding

Accurate, compliant coding and billing that maximizes reimbursement and minimizes denials across all major specialties.

  • ICD-10, CPT & HCPCS coding
  • Claims scrubbing & submission
  • Denial management & appeals
  • Patient statement processing
  • Specialty-specific expertise
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Revenue Cycle Management

Full-cycle RCM from charge capture to payment posting โ€” optimized to accelerate cash flow and reduce days in A/R.

  • Charge capture & entry
  • Payment posting & reconciliation
  • A/R follow-up & collections
  • Monthly financial reporting
  • KPI dashboards & analytics
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Credentialing Services

Streamlined provider enrollment and re-credentialing with all major payers so your revenue starts flowing on time.

  • Initial payer enrollment
  • Re-credentialing management
  • CAQH profile maintenance
  • Group & individual credentialing
  • Status tracking & follow-up
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Prior Authorization

End-to-end prior auth management to eliminate delays, reduce denials, and keep your patients on the care path they need.

  • Auth submission & follow-up
  • Payer-specific requirements tracking
  • Urgent & expedited auth requests
  • Appeals for denied authorizations
  • EMR documentation & status updates
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Virtual Front Desk & Scheduling

A professional, trained virtual team that represents your practice with warmth and efficiency โ€” available when you need them.

  • Appointment scheduling & reminders
  • New patient intake
  • Call answering & message routing
  • Patient communication follow-up
  • EMR data entry & management
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Ready to Streamline Your Practice?

Let's talk about which services would create the biggest impact for your practice. Free 30-minute consultation with no obligation.


Book a Free Consultation โ†’

Built by Clinicians. Run by Administrators. Designed for Your Practice.

CareLink MD Solutions was founded by a team that has lived both sides of healthcare โ€” experienced clinicians who understand what it takes to deliver quality patient care, and seasoned administrators who know exactly what it takes to keep a practice running efficiently.

That dual perspective is our edge. We don't just process claims and answer phones โ€” we understand the clinical workflows, payer demands, and operational pressures your team faces every day. That's why our solutions are practical, precise, and built around how medical practices actually work.

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Clinical background โ€” we understand how your office operates
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Administrative expertise โ€” we know how to optimize every touchpoint
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Provider-first mindset โ€” your success is the only measure that matters
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HIPAA compliant โ€” privacy and security in everything we do
Our Philosophy

"A well-run practice is one where the provider never has to think about the back office โ€” because it just works."

Founded 2023
Practices Served 12 & Growing
Team Background Clinical & Administrative
Service Model Fully Virtual

How We Get Your Practice Running Smoothly

We've designed a clear, proven onboarding process so there's no guesswork โ€” just a smooth transition and results you can measure from day one.

01

Discovery Call

We take time to understand your practice โ€” your specialty, current workflows, staffing gaps, pain points, and revenue challenges. No assumptions, no templates.

02

Practice Assessment

We conduct a holistic review of your billing processes, denial patterns, credentialing status, and administrative workload to identify exactly where we can have the most impact.

03

Custom Service Plan

You receive a tailored proposal โ€” specific services, clear deliverables, and transparent pricing. No one-size-fits-all packages. Only what your practice actually needs.

04

Seamless Onboarding

Our team integrates directly with your existing EMR, establishes payer connections, and configures workflows โ€” with daily check-ins to ensure a smooth, error-free transition.

05

Ongoing Partnership

We don't disappear after launch. Expect regular performance reviews, real-time reporting on key metrics, and a dedicated team that evolves alongside your practice.

What Practice Owners Are Saying

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CareLink MD Solutions transformed our billing process. Our denial rate dropped from 18% to under 4% within 60 days, and collections improved dramatically. Finally โ€” a team that actually delivers.

DR
Dr. Rebecca Chen, MD
Internal Medicine Practice, Boston MA
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The credentialing team got our new provider enrolled with 6 payers in under 3 weeks. That kind of speed is unheard of. I can't recommend their services enough to any practice manager.

MS
Maria Santos
Practice Manager, Orthopedic Group
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"

As a solo practitioner, I was drowning in paperwork. The virtual front desk service alone was worth every penny โ€” patients love the professionalism and I finally have my evenings back.

JK
Dr. James Kim, NP
Family Practice, Chelmsford MA

Let's Talk About Your Practice

Schedule a free 30-minute consultation and discover how CareLink MD Solutions can reduce your administrative burden and increase your revenue.

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Email

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